FAQ

Hospice services are fully covered under both Medicare and Medi-Cal. At Hospice of Pristine Care, we accept this coverage in full, which means there are no out-of-pocket costs for our patients or their families. For any care not related to the patient’s primary hospice diagnosis, standard Medicare and Medi-Cal benefits still apply.

The Hospice of Pristine Care Team is made up of skilled, compassionate professionals dedicated to supporting the well-being of our patients and their families. Working closely with patients and their loved ones, our team collaborates to create a personalized care plan that meets each individual’s unique needs. Our care team includes:

• Physicians: Work in partnership with the patient’s primary doctor and are available for expert guidance in pain and symptom management.
• Health Aides: Assist with personal care such as bathing and mobility, and can also help with light housekeeping, laundry, and occasional errands.
• Nurses: Deliver hands-on medical care and are specially trained in pain assessment and symptom management.
• Social Workers: Provide emotional support, help with financial and practical concerns, and serve as compassionate, trustworthy listeners.
• Volunteers: Specially trained in hospice care, our volunteers offer their time and presence when families need it most.
  
• Counselors and Clergy: Offer spiritual and emotional guidance for patients and their families, respecting all beliefs and traditions.

At Hospice of Pristine Care, we provide expert, compassionate care for individuals living with a wide range of life-limiting and terminal illnesses. Our team is experienced in supporting patients with complex needs, including—but not limited to—the following conditions:

• Advanced Heart Disease and Congestive Heart Failure (CHF)
• Late-stage Cancer
• Stroke and Post-Stroke Complications
• Chronic Obstructive Pulmonary Disease (COPD)
• End-stage Liver Disease (including Cirrhosis)
• End-stage Kidney Disease (including those on or discontinuing dialysis)
• Alzheimer’s Disease and Other Forms of Dementia
• Parkinson’s Disease
• Multiple Sclerosis (MS)
• Amyotrophic Lateral Sclerosis (ALS)
• AIDS and Advanced HIV
• Pulmonary Fibrosis
• Neurological Disorders
• Progressive Muscular Diseases
• Other serious or terminal conditions impacting quality of life

At Hospice of Pristine Care, our mission is to provide relief from physical symptoms and emotional distress while promoting dignity, peace, and comfort. We focus on enhancing each patient’s quality of life, honoring their choices, and supporting families every step of the way.